Warranty Details

Warranty Period:

IUSBU warrants that for a period of two (2) years from the date of purchase by the End Customer, the Hardware shall be free from defects in materials and workmanship, and the Software shall substantially conform to the applicable specifications in IUSBU then-current published documentation.

This warranty extends only to the original purchaser of the Product.

All replaced Products will become the property of IUSBU. Exchange Products not returned to IUSBU will be invoiced at full Product list prices. Replacement Products may be new, reconditioned or contain refurbished materials. In connection with any warranty services hereunder, IUSBU may in its sole discretion modify the Product at its own cost to improve its reliability or performance.


Warranty Claim Procedures:

Should a Product fail to conform to the warranty during the applicable warranty period as described above, IUSBU must be notified during the applicable warranty period in order to have any obligation under the warranty.

The End Customer or their designated Reseller must obtain a Return Material Authorization number (RMA number) from IUSBU for the non-conforming Product and the non-conforming Product must be returned to IUSBU according to the then-current RMA procedures with a proof of purchase or sales receipt indicating the date, price and place of purchase. The End Customer or their designated Reseller is responsible to ensure that the shipments are insured, with the transportation charges prepaid and that the RMA number is clearly marked on the outside of the package IUSBU will not accept collect shipments or those returned without an RMA number clearly visible on the outside of the package.

Exclusions and Restrictions:

IUSBU shall not be responsible for any software, firmware, information or memory data contained in, stored on or integrated with any Product returned to IUSBU pursuant to any warranty or repair.

Upon return of repaired or replaced Products by IUSBU, the warranty with respect to such Products will continue for the remaining unexpired warranty or sixty (60) days, whichever is longer. IUSBU may provide out of warranty repair for the Products at its then-prevailing repair rates.

The warranty for the Product does not apply if, in the reasonable judgment of IUSBU, the Product fails due to damage from shipment, handling, storage, accident, fair wear and tear, abuse or misuse, or it has been used or maintained in a manner not conforming to Product manual instructions, has been modified in any way, or has had any serial number removed or defaced. Repair by anyone other than IUSBU or an approved agent will void this warranty.

IUSBU shall be under no liability in respect of any defect in the Product arising from any drawing, design or specification supplied by the End Customer.

IUSBU shall be under no liability under the above warranty if the total price for the Product has not been paid by the due date for payment.

The above warranty does not extend to parts, materials, or equipment not manufactured by IUSBU, in respect of which the End Customer shall only be entitled to the benefit of any such warranty or guarantee as is given by the manufacturer to the seller.

Where the Products are sold under a consumer transaction, the statutory rights of the End Customer are not affected by this Warranty.